Privacy Policy – 3rrcom Pakistan Betting Platform

3rrcom is an online betting and gaming platform operating at https://3rrcom.ws and designed specifically for Pakistani players. 3rrcom acts as the data controller for all personal information collected through the platform — meaning we are responsible for how your data is collected, used, and protected.

This Privacy Policy applies to all personal data that 3rrcom collects about you through:

• Registration and account creation on 3rrcom
• Use of the betting, casino, virtual sports, and live score sections
• Deposits and withdrawals via Easypaisa, JazzCash, NayaPay, SadaPay, IBFT, and Visa/Mastercard
• Communication with 3rrcom customer support by email or live chat
• Your device or browser when you visit the 3rrcom website without logging in

If you are under 18 years of age, you must not use 3rrcom or provide any personal data to us. If we discover that a person under 18 has provided personal data, we will delete it promptly. Parents or guardians who believe a minor may have used 3rrcom should contact us immediately at support@3rrcom.ws.

3rrcom collects only the personal data that is necessary for the purposes described in this policy. The categories of data we collect are set out in the table below:

3rrcom does not collect special category data — such as health information, political opinions, or biometric data — unless you voluntarily provide it in the context of a responsible gaming request (for example, disclosing a health-related reason for self-exclusion). Such information is handled with the highest degree of confidentiality.

Every piece of data that 3rrcom collects is collected for a specific, legitimate reason. We do not collect data speculatively or "just in case". The purposes for which we use your personal data are:

• Account management: To create, maintain, and secure your 3rrcom account, and to verify your identity as required by our Know Your Customer (KYC) procedures.
• Providing betting and gaming services: To allow you to place bets, participate in the live casino, use virtual sports, and access live cricket scores on 3rrcom.
• Processing payments: To handle PKR deposits via Easypaisa, JazzCash, NayaPay, SadaPay, IBFT, and Visa/Mastercard — and to process withdrawal requests to your chosen payment method.
• Fraud prevention and security: To detect, investigate, and prevent fraudulent transactions, bonus abuse, multi-accounting, and money laundering on the platform.
• Regulatory compliance: To comply with anti-money-laundering requirements, identity verification obligations, and any requests from law enforcement or regulatory authorities.
• Customer support: To respond to your enquiries, resolve account issues, and handle complaints in a timely manner.
• Responsible gaming: To monitor betting patterns, identify players who may be showing signs of problem gambling, and provide or enforce responsible gaming tools at the player's request or where we have a duty of care.
• Marketing communications: To send you promotional offers, bonus notifications, and updates about new features on 3rrcom — but only where you have opted in to receive such communications.
• Platform improvement: To analyse usage patterns and improve the 3rrcom platform experience for Pakistani players based on aggregated, anonymised data.

3rrcom processes your personal data under the following legal bases:

• Contractual necessity: Processing your identity, contact, payment, and transaction data is necessary to provide you with the 3rrcom betting and gaming services you have registered for. Without this data, we cannot maintain your account or process your bets.
• Legal obligation: We are required to collect and retain certain data — particularly identity and transaction data — to comply with anti-money-laundering regulations and to cooperate with regulatory and law enforcement requests.
• Legitimate interests: We process technical and usage data to prevent fraud, maintain platform security, and improve the 3rrcom experience. These interests do not override your fundamental privacy rights.
• Consent: We process your data for direct marketing communications only where you have provided explicit consent. You may withdraw this consent at any time by updating your communication preferences in your 3rrcom account settings or by contacting support@3rrcom.ws.

3rrcom handles all financial transactions in Pakistani Rupees (PKR). The security and confidentiality of your payment data is treated as a top priority. Here is how 3rrcom manages different types of payment data:

• Easypaisa and JazzCash: Your mobile wallet number is stored securely and used exclusively to process your deposit and withdrawal transactions. It is never shared with third parties for marketing purposes. Wallet numbers are encrypted at rest and in transit.
• NayaPay and SadaPay: Digital bank account references are stored with the same level of security as mobile wallet numbers. These are used solely for payment processing and anti-fraud verification.
• IBFT bank transfers: Bank account details used for IBFT transactions are retained for the period required by anti-money-laundering regulations and then deleted. They are used only to verify inbound transfers and process outbound withdrawals.
• Visa and Mastercard: Full card numbers are never stored by 3rrcom. Card processing is handled by PCI-DSS-certified payment processors. We retain only a masked reference for transaction identification.

Under anti-money-laundering (AML) requirements, 3rrcom may be required to retain records of financial transactions for a period of up to five years from the date of the transaction, even after your account has been closed. This is a regulatory obligation that we cannot waive.

3rrcom uses cookies and similar tracking technologies to improve your experience on the platform, maintain your session, and collect usage analytics. Here is what these do and how you can control them:

• Essential cookies: These are required for the 3rrcom platform to function. They maintain your login session, remember your bet slip selections, and handle security tokens. You cannot opt out of essential cookies without also losing access to your account.
• Analytics cookies: These help 3rrcom understand how Pakistani players use the platform — which pages are most visited, where users drop off, and which features are most popular. The data collected is aggregated and anonymised. It is used exclusively to improve the 3rrcom experience.
• Preference cookies: These remember your settings — such as your preferred language, odds format, and notification preferences — so you do not have to reconfigure them on each visit.
• Marketing cookies: These are used only where you have consented to receive targeted promotional content from 3rrcom. They help us show you offers that are relevant to your betting activity rather than generic promotions.

You can manage your cookie preferences through your browser settings at any time. Blocking all cookies will affect the functionality of 3rrcom — in particular, essential cookies are required for account access and betting to work correctly. Most browsers allow you to accept essential cookies while blocking analytics and marketing cookies.

3rrcom does not sell your personal data to any third party. We share data only in the limited circumstances described below, and only to the extent strictly necessary:

• Payment processors: We share your payment reference data with our payment processing partners (including Easypaisa, JazzCash, NayaPay, SadaPay, and card processors) solely to execute your deposit and withdrawal requests. These partners operate under strict data processing agreements and are bound by their own security standards.
• Identity verification providers: Where KYC verification is required, your identity documents may be shared with a certified identity verification service provider. These providers process your data only for the purpose of verifying your identity and are contractually prohibited from using it for any other purpose.
• Fraud and anti-money-laundering services: 3rrcom may share transaction data with third-party fraud detection and AML screening tools to identify and prevent financial crime. This is a legal obligation in many cases.
• Law enforcement and regulatory authorities: If required by law, court order, or regulatory authority, 3rrcom will disclose personal data to the relevant authority. We will notify you of any such disclosure where legally permitted to do so.
• IT and platform service providers: 3rrcom uses trusted technology partners for hosting, data storage, and platform operations. These partners act as data processors under contracts that restrict them from using your data for any purpose other than providing services to 3rrcom.

All third parties with whom 3rrcom shares personal data are required to process that data securely, in accordance with applicable law, and only for the specified purpose. 3rrcom does not transfer personal data outside of its service infrastructure without appropriate safeguards in place.

3rrcom employs a range of technical and organisational security measures to protect your personal data from unauthorised access, disclosure, alteration, or destruction. These measures include:

• TLS encryption: All data transmitted between your device and 3rrcom is encrypted using Transport Layer Security (TLS). Look for the padlock symbol in your browser address bar when using 3rrcom — this confirms your connection is encrypted.
• Encryption at rest: Sensitive data stored in 3rrcom databases — including identity data, payment references, and CNIC information — is encrypted at rest using industry-standard encryption algorithms.
• Access controls: Access to personal data within 3rrcom is restricted on a need-to-know basis. Staff and systems can only access the data necessary for their specific function. All access is logged and audited.
• Two-factor authentication: 3rrcom offers two-factor authentication (2FA) for all registered accounts. We strongly encourage all Pakistani players to enable 2FA to add an extra layer of security to their account.
• Regular security reviews: 3rrcom conducts regular security assessments of its platform and infrastructure. In the event of a data breach that affects your personal data, we will notify you in accordance with our obligations and within a reasonable timeframe.

While 3rrcom takes every reasonable precaution, no online platform can guarantee absolute security. If you suspect your account has been compromised, please change your password immediately and contact our support team at support@3rrcom.ws.

You have the following rights in relation to the personal data that 3rrcom holds about you. To exercise any of these rights, contact us at support@3rrcom.ws with the subject line "Data Rights Request" and we will respond within a reasonable timeframe:

• Right of access: You can request a copy of all personal data that 3rrcom holds about you. We will provide this in a readable format, typically by email, within 30 days of your request.
• Right to rectification: If any of the personal data 3rrcom holds about you is inaccurate or incomplete, you can ask us to correct or update it. For most account details, you can make changes directly from your 3rrcom account settings.
• Right to erasure: You can ask 3rrcom to delete your personal data. We will do so where we no longer have a legal obligation or legitimate reason to retain it. Note that we are required to retain transaction and identity data for anti-money-laundering compliance purposes for up to five years, even after account closure.
• Right to restrict processing: In certain circumstances, you can ask 3rrcom to pause the processing of your data while a dispute or correction request is being handled.
• Right to data portability: You can request your personal data in a machine-readable format for transfer to another service provider where technically feasible.
• Right to withdraw consent: Where 3rrcom processes your data based on your consent — specifically for marketing communications — you can withdraw that consent at any time with immediate effect. This does not affect the lawfulness of processing prior to your withdrawal.
• Right to object to marketing: You can opt out of all marketing communications from 3rrcom at any time by clicking the unsubscribe link in any promotional email, or by updating your communication preferences in your account settings.

3rrcom reviews and updates this Privacy Policy periodically to reflect changes in our data practices, changes in law, or new product features. When we make material changes, we will notify registered players by email and via an in-platform notification. The "Last Updated" date at the top of this page will always reflect the date of the most recent revision.

Your continued use of 3rrcom following a policy update constitutes your acceptance of the revised Privacy Policy. If you do not agree with the updated policy, you should stop using the platform and may request deletion of your account and data by contacting us.

If you have any questions, concerns, or requests relating to this Privacy Policy or to the personal data that 3rrcom holds about you, please contact us through any of the following channels:

This Privacy Policy was last reviewed and updated in January 2025. It is governed by applicable law. Any disputes arising from this policy shall be subject to the jurisdiction specified in our Terms and Conditions.